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ISO 9001 Quality Management

As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.

ISO 9001 Lead Implementer

CEHV10 Training

Master the implementation and management of Quality Management Systems (QMS) based on ISO 9001

Why should you attend?

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.

Who Should Attend

  • Managers or consultants involved in Quality Management
  • Expert advisors seeking to master the implementation of a Quality Management System
  • Individuals responsible for maintaining conformance with QMS requirements
  • QMS team members

Course Duration

Day 1: Introduction to ISO 9001 and initiation of a QMS

  • Course objectives and structure
  • Standards and regulatory frameworks
  • Quality Management Systems (QMS)
  • Initiating the implementation of a QMS
  • Understanding the organization and clarifying the quality objectives

Day 2: Plan the implementation of a QMS

  • Leadership and commitment
  • QMS scope
  • QMS policies
  • Roles, responsibilities and authorities
  • Risk assessment
  • Quality objectives and planning of changes

Day 3: Implementation of a QMS

  • Resource management
  • Awareness and communication
  • Documentation management
  • Operational control
  • Product requirements, design and purchasing process
  • Production and service provision

Day 4: QMS monitoring, measurement, continuous improvement and preparation for a certification audit

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Treatment of non-conformities
  • Continual improvement
  • Preparing for the certification audit
  • Competence and evaluation of implementers
  • Closing the training

Day 5: Certification Exam

Prerequisites

A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.

ISO/IEC 27001 LEAD AUDITOR

CEH Practical training

Master the Audit of Quality Management Systems (QMS) based on ISO 9001

Why should you attend?

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.

Who Should Attend

  • Managers or consultants involved in Quality Management
  • Expert advisors seeking to master the implementation of a Quality Management System
  • Individuals responsible for maintaining conformance with QMS requirements
  • QMS team members

Course Duration

Day 1: Introduction to ISO 9001 and initiation of a QMS

  • Course objectives and structure
  • Standards and regulatory frameworks
  • Quality Management Systems (QMS)
  • Initiating the implementation of a QMS
  • Understanding the organization and clarifying the quality objectives

Day 2: Plan the implementation of a QMS

  • Leadership and commitment
  • QMS scope
  • QMS policies
  • Roles, responsibilities and authorities
  • Risk assessment
  • Quality objectives and planning of changes

Day 3: Implementation of a QMS

  • Resource management
  • Awareness and communication
  • Documentation management
  • Operational control
  • Product requirements, design and purchasing process
  • Production and service provision

Day 4: QMS monitoring, measurement, continuous improvement and preparation for a certification audit

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Treatment of non-conformities
  • Continual improvement
  • Preparing for the certification audit
  • Competence and evaluation of implementers
  • Closing the training

Day 5: Certification Exam

Prerequisites

A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.